So the Vendor Says Their Product is Cloud Native….But is It?

Photo by Etienne Girardet on Unsplash

Introduction

As businesses increasingly migrate to the cloud, the ability to accurately assess a vendor product’s cloud readiness has never been more crucial. It’s a determining factor in ensuring that the product will function optimally in a cloud environment, facilitating seamless integration, robust security, and efficient performance. This article provides an approach to evaluate a vendor product’s suitability for the cloud.

Step 1: Evaluate Architectural Design

In a cloud environment, a well-designed product should be stateless, enabling it to scale horizontally and have the capability to work with microservices. A stateless design allows for any server to respond to any request since there’s no session-related dependency. Meanwhile, microservices architecture involves structuring an application as a collection of small, loosely coupled services, which aligns well with cloud principles.

Cloud-native applications are inherently designed to take advantage of cloud computing frameworks, characterized by features like service-based & event-driven architectures, API-driven communication, and containerization. Also, look for the architecture to leverage serverless architectures and/or cloud-managed services whenever possible!

Step 2: Inspect Security Features

Security in the cloud is paramount. You want to ensure that the vendor product supports encryption at rest and in transit, offering strong security protocols to protect sensitive data. You should also verify if the vendor complies with international security standards such as ISO 27001, SOC 2, or the GDPR. You may want to inquire about other regulatory compliance considerations like FedRAMP, should that apply to your workload. The product should have features like two-factor authentication (2FA) to improve security, and it should have measures in place to prevent, detect, and respond to cyber threats.

Step 3: Consider Integration Capabilities

A cloud-ready product must easily integrate with other services, tools, or products that your business uses. It should be compatible with standard integration protocols and preferably offer open APIs for custom integration. An open API allows your IT team to build custom integrations, enabling the product to work harmoniously with your existing technology stack. If you’re tied to specific tools or services, ensure that the vendor product has ready-made integrations for these.

Step 4: Analyze Scalability and Performance

Scalability is one of the most significant advantages of the cloud. A cloud-ready product should be able to automatically scale based on the load, allowing your business to handle growth or fluctuations in demand effectively. Its performance, in terms of speed, availability, and reliability, should be consistent irrespective of the load.

During this stage, it’s advisable to request information about how the product handles heavy traffic, peak times, or sudden surges in demand. Case studies, performance reports, or even a trial period could provide valuable insights.

Step 5: Review Data Management Capabilities

Effective data management in a cloud environment is essential. The vendor product should offer features like automated data backup and recovery, ensuring business continuity even in the face of a data loss event. It should also provide easy data import/export capabilities to allow smooth data transfers and avoid vendor lock-in. Support for various data types and adherence to data management standards are also important.

Step 6: Assess Cost

Understanding the total cost of ownership of the vendor product is important. The pricing model should align with your budget and the way you use the product. Pay-as-you-go models can be cost-effective since you only pay for what you use. However, make sure to investigate potential hidden costs, such as charges for data transfer, data storage, or premium features.

Step 7: Check Support and Updates

Vendor support is vital to solve any issues that might arise while using the product. Check if the vendor offers 24/7 support, the mediums through which support is provided, and the typical response time.

In terms of updates, the vendor should have a history of regular product updates and patches. This is an indication that the vendor is committed to continuous improvement and staying up-to-date with the latest technological advancements. Also ask how the vendor communicates their release schedule, how hot fixes are introduced, and what their roadmap planning is like.

Conclusion

Assessing a vendor product for cloud readiness is a multi-faceted process that requires a keen eye for detail. It’s not just about the product’s features but how well it aligns with your business requirements, its integration with the cloud ecosystem, and the level of support and updates provided by the vendor. By taking a systematic approach, organizations can ensure they choose a cloud-ready product that will drive their business forward in the digital era.


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